Booking Terms & Conditions

Here's all the boring but important detail about how you can book your holiday with us.

Payment

Deposit

 

Bookings are confirmed by payment of a non-refundable deposit of 30% (for Bed & Breakfast bookings) or 50% (for Creative & Activity Special Holiday bookings) of the basic holiday cost (excluding any extras).

 

Please confirm your booking by email to holidays@laserenaumbria.com, with payment of your non-refundable deposit.

 

Available payment methods;

  1. By credit card via PayPal, for which there will be a 3% admistrative charge added. Please contact us for details.
  2. By cash.
  3. By Euro cheque by prior request.
  4. International bank transfers in Euros, Pounds sterling, US Dollars, Swiss Francs  to our account in Italy using any of the following IBAN numbers (if needed the BIC or Swift Code is UNCRITMM):

 

  • Euros: IT82 A030 1503 2000 0000 4212 959
  • UK£: IT39 Q030 1503 200G BP01 4212 959
  • US$: IT88 M030 1503 200U SD01 4212 959
  • CHF: IT79 W030 1503 200C HF01 4212 959
  • Account Name: Derek Mather
  • Bank: Fineco Banca, Via Rivoluzione 16, 42124 Reggio Emilia (RE)

 

Balance 

 

Payment of the balance is due as follows;

  • For Bed & Breakfast bookings - On arrival at La Serena, preferably in Euros cash. Other arrangements can be made by prior request
  • For Special event bookings - 30 days before the holiday commences

 

Exclusions:

 

The quoted prices include the details as itemised in the specific descriptions of the holidays in the relevant pages of the website.

 

The prices do not include:

 

  • Any extra services acquired during your stay
  • Any travel costs (other than as itemised )
  • Travel insurance or other financial arrangements for personal safety
  • Personal spending money